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Service

Email & SMS Remarketing

Turn your past customers into your most reliable revenue source.

Acquiring a new customer costs 5–7× more than getting an existing one to rebook. We build the email and SMS systems that keep your past customers coming back, without you having to lift a finger.

What's included

  • Customer database clean-up and segmentation
  • Monthly email newsletter design and send
  • SMS campaigns for seasonal pushes and reminders
  • Reactivation campaigns for dormant customers
  • Automated rebooking and follow-up sequences
  • Reporting on bookings driven from email & SMS
Outcomes

What you should expect to walk away with.

Increased customer rebooking rate and lifetime value

Reactivation of dormant customers who'd otherwise be lost

A reliable lift in seasonal revenue without raising ad spend

Mitch, founder of Horton Taylor
Work directly with Mitch

You'll work directly with me.

No account managers, no overseas teams, no handoffs. When you sign on for email & sms remarketing, you're working with someone who has owned and grown service businesses himself.

  • 10+ years marketing experience
  • Owned and grown service businesses
  • No outsourcing, you work directly with Mitch
  • Based in Mount Maunganui, serving NZ nationwide
Book a call with Mitch
Process

How it works.

01

Clean the data

We organise and segment your past-customer database into something we can actually market to.

02

Build the systems

Newsletter templates, SMS flows and automation triggers all set up and tested.

03

Run it monthly

We write, design and send the campaigns each month and report on the jobs they generate.

Related work

See it in action.

Common questions.

How big does my customer list need to be?

You start to see real lift around 500 past customers, and it gets really powerful above 2,000.

What tools do you use?

Mailchimp, HighLevel, ActiveCampaign, whichever fits your stack and budget. We'll recommend during the call.

Is SMS allowed in NZ?

Yes, as long as recipients have consented. We make sure your campaigns are compliant with the Unsolicited Electronic Messages Act.

Ready to get started?

Book a free 15-minute call with Mitch. We'll talk through your business and see if email & sms remarketing is the right next step.

Book a call