Privacy Policy

This Privacy Policy explains how Horton Taylor Ltd ("Horton Taylor", "we", "us" or "our") collects, uses, stores and protects your personal information when you visit hortontaylor.co.nz or get in touch with us. We handle personal information in accordance with the New Zealand Privacy Act 2020 and its Information Privacy Principles.

Who we are

Horton Taylor is a marketing business based in Mount Maunganui, New Zealand, helping local service businesses with paid advertising, websites and follow-up systems. For any privacy questions, contact us at hello@hortontaylor.co.nz or on 027 412 1176.

Information we collect

We only collect the information we need to respond to you and provide our services. This includes:

• Information you give us through forms, such as your name, email address, phone number, business name, your message, and how you heard about us, when you submit an enquiry, request a free audit or book a call.
• Usage and device information collected automatically when you browse the site, such as your IP address, browser type, pages visited, and referring source, gathered through cookies and analytics tools (see "Cookies and tracking" below).

We do not knowingly collect information from anyone under 16, and we do not collect sensitive information.

How we use your information

• To respond to your enquiry and provide the services you ask for.
• To follow up about your enquiry and send relevant information about our services (you can opt out at any time).
• To understand how the website is used and improve it.
• To measure and improve our advertising.
• To meet our legal and record-keeping obligations.

Cookies and tracking

Our website uses cookies and similar technologies to make the site work, understand traffic and measure the performance of our advertising. These include:

• Google Analytics 4 and Google Ads, to measure site usage and ad conversions.
• Meta Pixel (Facebook/Instagram), to measure and improve our social advertising.

You can control or delete cookies through your browser settings, and opt out of Google Analytics via the Google Analytics opt-out add-on. Blocking cookies may affect how parts of the site work.

Who we share your information with

We do not sell your personal information. We share it only with trusted service providers who help us run our business, including:

• Formspree, which processes our website form submissions.
• Google and Meta, in connection with analytics and advertising.
• Vercel, which hosts our website.

Some of these providers are based overseas, which means your information may be stored or processed outside New Zealand. Where that happens, we take reasonable steps to ensure comparable privacy safeguards are in place. We may also disclose information if required by law.

How long we keep your information

We keep your information only for as long as needed for the purposes set out above, or as required by law, and then securely delete or de-identify it.

How we protect your information

We take reasonable steps to keep your information secure, including serving the site over HTTPS and limiting access to your information. No method of transmission or storage is completely secure, but we work to protect it from loss, misuse and unauthorised access.

Your rights

Under the Privacy Act 2020, you have the right to ask for a copy of the personal information we hold about you, and to ask us to correct it if it is wrong. To make a request, email hello@hortontaylor.co.nz. If you are not satisfied with how we handle your information, you can contact the Office of the Privacy Commissioner.

Third-party links

Our site may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with the "last updated" date above.

Contact us

If you have any questions about this Privacy Policy or your personal information, email hello@hortontaylor.co.nz or call 027 412 1176.