Email & SMS Remarketing
Turn your past customers into your most reliable revenue source.
Everything handled, properly.
Winning a brand new customer almost always costs more than getting an existing one to rebook, and most service businesses have hundreds of past customers they never contact again. Cleaning and property-care work is the clearest case, because a housewash, a gutter clean or a carpet clean is due again on a predictable cycle. We build the email and SMS systems that bring those people back on time, without you having to lift a finger. SWISH Property Services lifted rebookings 150% off a 3,000-customer database with no extra ad spend. You get the database clean-up, the templates and the automations up front, then the campaigns written and sent each month, plus a small platform cost you pay the provider directly. Book a free 15-minute call and we will give you a straight number for the rest. If you are in the Bay of Plenty, start with email marketing in Tauranga.
Businesses with 500+ past customers sitting in a spreadsheet, ServiceM8, Jobber or similar. Best fit is repeat work: window cleaning, housewashing, carpet cleaning, gutter clearing, commercial cleaning and property maintenance.
What you should expect to walk away with.
A higher rebooking rate and more revenue per customer over their lifetime
Dormant customers reactivated instead of quietly lost to a competitor
A reliable lift in the quiet months without raising ad spend
You'll work directly with me.
No account managers, no overseas teams, no handoffs. When you sign on for Email & SMS Remarketing, you're working with someone who has owned and grown service businesses himself.
- 10+ years marketing experience
- Owned and grown service businesses
- No outsourcing, you work directly with Mitch
- Based in Mount Maunganui, serving NZ nationwide
How it works.
Clean the data
We organise and segment your past-customer database by service and last job date, so a housewash reminder only goes to people who had a housewash.
Build the systems
Newsletter templates, SMS flows and automation triggers all set up and tested.
Run it monthly
We write, design and send the campaigns each month and report on the jobs they generate.
See it in action.
How we helped Rideshare Consultants grow 40% in 12 months
From 1,000 to 1,400 clients in a single year using Google and Facebook ads, a niche lead magnet and conversion tracking that showed what actually worked.
150% booking increase: pressure wash retention success
A 3,000-customer database brought back to life with automated email and SMS, lifting rebookings 150% with no extra ad spend and no extra staff effort.
Tax service reactivates 67 dormant clients via email newsletter
A targeted seasonal email sequence reactivated 67 lapsed rideshare tax clients during peak tax season, with no manual phone calls from the in-house team.
55 jobs worth $17.5K from one seasonal email and SMS campaign
One seasonal email and SMS campaign generated 55 new bookings and $17.5K in revenue from a dormant list of 2,000 past customers, with no staff time needed.
Common questions.
How much does email marketing cost in NZ?
The one cost that is the same for everyone is the platform. You pay Mailchimp, HighLevel or ActiveCampaign directly and it scales with your list size, so 500 contacts runs a lot cheaper than 5,000, and SMS is charged per message on top. Our side is the setup, meaning the database clean-up, the newsletter and SMS templates and the automations, then writing and sending the campaigns each month. What that comes to depends on your list size and how many sends you want, so book a free 15-minute call and you get a straight number. There is more on how this works locally on email marketing in Tauranga.
How big does my customer list need to be?
You start to see real lift around 500 past customers, and it gets really powerful above 2,000. Most window cleaning and housewashing operators who have been going a few years are well past that without realising it.
What tools do you use?
Mailchimp, HighLevel, ActiveCampaign, whichever fits your stack and budget. If your job history already lives in ServiceM8 we work from that. We'll recommend during the call.
Is SMS allowed in NZ?
Yes, as long as recipients have consented. We keep your campaigns compliant with the Unsolicited Electronic Messages Act 2007, which means a real consent record, accurate sender details and a working unsubscribe on every send.
Can email and SMS get me more Google reviews?
Yes, and it is the cheapest win in the whole system. A short SMS sent the day the job is finished, while the customer is still looking at a clean roof or a finished deck, with a direct link to your review form, beats anything you send a week later. The full method is in how to get more Google reviews in NZ.
Ready to get started?
Book a free 15-minute call with Mitch. We'll talk through your business and see if Email & SMS Remarketing is the right next step.
Book a call