Horton Taylor
Marketing · Tradies

Marketing for tradies, by people who’ve run service businesses

Horton Taylor does the marketing for trade and cleaning businesses across New Zealand: Google Ads, Facebook and Instagram ads, websites, email and SMS follow-up, and ServiceM8. Mitch has owned service businesses himself, so the work starts with your biggest bottleneck. Book a free 15-minute call and you get a straight number for whatever needs fixing first.

We’ve owned and operated local service businesses ourselves, so we know what actually drives jobs. We handle the marketing, ads, websites, follow-up and the software behind it, so you can stay on the tools.

Mitch, founder of Horton Taylor

Sound familiar?

Word of mouth alone leaves you feast-or-famine

Marketing feels like a foreign language and a time sink

Generalist agencies don’t understand how trades win work

You need leads, not a lecture on “brand strategy”

What marketing for tradies actually involves

  • Getting found: Google Ads, local search and a Google Business Profile that is actually filled in
  • Converting: a fast website with your phone number, service area and real photos of your work
  • Responding: quoting the same day, because the first tradie to reply wins a lot of jobs on speed alone
  • Following up: email and SMS on the quotes that have gone quiet
  • Repeating: seasonal campaigns to the customers already in your database

The order we spend your money in

Mitch Horton, founder of Horton Taylor, at his desk in Mount Maunganui
Mitch runs every account personally from Mount Maunganui.

Marketing for plumbers: two funnels, not one

You work directly with Mitch.

Horton Taylor · Tauranga & Mount Maunganui

Marketing for electricians: compliance is a conversion lever

Local marketing done properly.

Horton Taylor · Tauranga & Mount Maunganui

Marketing for builders: long cycles need follow-up

More booked jobs, less guesswork.

Horton Taylor · Tauranga & Mount Maunganui

Marketing for painters, landscapers and roofers: seasonal demand

You work directly with Mitch.

Horton Taylor · Tauranga & Mount Maunganui

What good looks like: the numbers we hold ourselves to

Local marketing done properly.

Horton Taylor · Tauranga & Mount Maunganui

What you get

  • Google and Facebook ads tuned to how trades actually get hired
  • A fast website built to turn visitors into quote requests
  • Email and SMS follow-up so fewer quotes go cold
  • ServiceM8 set up by a Certified Partner so jobs stop living in your texts
  • Tracking so you know your cost per lead and your cost per job
  • Honest, plain-English advice month-to-month, because we’d rather earn it

What that means for you

A steadier, more predictable pipeline of work

More jobs from the leads you’re already getting

Marketing handled so you can focus on the work

How it works

Our digital marketing process

  1. 01

    Free 15-minute call

    What you do, where you do it, what a good month looks like and what is currently going wrong. No pitch deck, no proposal you need a spare evening to read.

  2. 02

    Find the bottleneck

    We work out where jobs are actually being lost: not enough enquiries, a site that does not convert, quotes going cold, or admin swallowing the week. Then we tell you the one thing to fix first.

  3. 03

    Fix one thing properly

    Ads, website, follow-up or ServiceM8, built and launched with tracking wired up from day one. One thing at a time, so you can see what caused the change.

  4. 04

    Measure, then add

    Cost per lead, quote-to-job rate and cost per job get reported every month. Once one channel is paying for itself, we add the next one rather than guessing at all five at once.

Where we work

Areas we serve

Mitch is based in Mount Maunganui, so the Bay of Plenty is the home patch. Ads, websites and ServiceM8 are all run remotely, so we work with trade businesses right across New Zealand.

  • Bay of Plenty
  • Waikato
  • Auckland
  • Taranaki
  • Hawke’s Bay
  • Manawatū
  • Wellington
  • Canterbury
  • Otago
Case study

How this played out for Exterior cleaning services, Christchurch

Exterior cleaning services, Christchurch
$17.5K
Revenue from one campaign · 2025

A window and exterior cleaning business had 2,000+ inactive customers and no systematic way to re-engage them before the winter maintenance window.

What we did

  • Cleaned and optimised the 2,000+ past-customer database.
  • Built a professionally designed email newsletter featuring services and seasonal offers.
  • Layered in SMS messages emphasising winter weather protection.

What happened

  • 55 new service bookings generated
  • $17.5K in revenue from a single campaign
  • Dormant customer base re-engaged for seasonal maintenance
  • No internal marketing time required to execute
"Couldn't be happier with the results we have been getting from Mitch and Horton Taylor. Our customer rebookings have gone through the roof and our calendar is booked out even in the slow months."
Kyle G, Owner, Reflections Window Cleaning
Read the full Exterior cleaning services, Christchurch case study →

What clients say

"I couldn't recommend Mitch and Erin highly enough. They have been super helpful for our business and supporting us with marketing, ServiceM8 and our website. They were really responsive and efficient. Will continue to use them again."
Serena Ross , Bonds Flooring
"How good. Been dealing with Horton Taylor for the last couple of months and been real happy with what they have been doing for my business. We have lots of exciting stuff in the pipeline that Mitch is involved in. I appreciate what you guys do for us and am looking forward to the future."
Mikey Smale , Clean Windows NZ

Questions we get about digital marketing for tradies

How much does marketing for a trade business cost in NZ?

It depends which of the five parts you are fixing, and most tradies only need one to start. The ad spend is the part you can budget for today, because it goes straight to Google or Meta: we recommend $900 to $1,500 a month on Google Ads, roughly $30 to $50 a day, or from $500 a month on Facebook and Instagram. On top of that, ads management is a flat monthly fee, a lead-generating website is a one-off, email and SMS follow-up is a one-off setup plus the platform cost you pay the provider, and ServiceM8 setup is a one-off that moves with how much data and training is involved. Book a free 15-minute call, tell Mitch what is going wrong, and you get a straight number for the one thing worth fixing first rather than a menu.

How do you get clients as a tradie?

Fastest to slowest: ring your past customers, then get in front of people already searching for your trade, then build a presence that earns work over time. Most tradies skip straight to the third one. Paid search gets you jobs this month, your existing database gets you jobs this week, and referrals plus local search compound over a year. The full breakdown of the five channels that work for NZ trades, with cost-per-lead ranges, is in how to get more leads for a trade business in NZ.

How should I advertise as a tradesman on a small budget?

Pick one service and one town, and go narrow rather than wide. The most common way to waste $1,000 is advertising everything you do across a whole region at once. On $30 to $50 a day you can run one focused campaign on your best-margin service, prove it produces quoted jobs, then widen out. Before you spend anything, make sure the number on your site is tappable and someone answers it during the day, because ads generate calls and voicemail loses them. See Google Ads for tradies for how the campaigns get built.

What is the 70/20/10 rule in marketing?

It means putting 70% of your budget into what is already proven to work, 20% into things showing promise, and 10% into experiments. For a trade business that usually looks like 70% on the Google Ads campaign producing quoted jobs, 20% on Facebook and Instagram or database campaigns, and 10% on something untested. It is a sensible split once you have a proven channel. If you do not have one yet, put everything into finding it first, which is the argument made in how to get more leads for a trade business in NZ.

What kind of trades do you work with?

Builders, plumbers, electricians, roofers, painters, landscapers, cleaners, window cleaners and exterior cleaning crews, plus most local service businesses that live on a steady flow of enquiries. We have written the per-trade versions up as marketing for plumbers, marketing for electricians, marketing for builders and marketing for painters, landscapers and roofers.

Do I need a new website before I run ads?

Sometimes, and we will tell you honestly. If your current site loads fast on mobile data, states your service area and has a tappable phone number near the top, it is usually good enough to start with and we would rather put the money into spend. If it takes six seconds to load or buries the phone number, ads will just pay to send people to a page that loses them. Either way, see websites for tradies for what a trade site needs to do.

Can you sort the admin side as well as the marketing?

Yes, and for a lot of trade businesses that is the actual bottleneck. Mitch is a ServiceM8 Certified Partner, so quoting, scheduling, job cards and invoicing can be set up, migrated and taught to your team. A standard setup is a one-off, and it moves depending on how much customer and job history has to come across and how many people are on the tools and need training. You get the number on the first call. See ServiceM8 setup and support. If you have not picked a system yet, start with the best job management software for NZ trades, then ServiceM8 vs Tradify vs Fergus for the head to head.

Google Ads or Facebook ads first for a trade?

Google Ads first for almost every trade, because it catches people who have already decided to hire someone. Facebook and Instagram earn their place once search is working, or first when the job is visual and planned rather than urgent. The full comparison, with what each one costs, is in Facebook Ads vs Google Ads in NZ.

Do you lock me into a contract, and who do I deal with?

No lock-in, everything is month-to-month, and you deal with Mitch from the first call onwards. No account managers, no offshore teams, no handing your account to a junior once the paperwork is signed. Ad accounts stay in your name with your billing on them, so if you ever leave you keep the account and the history.

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Let's talk.

Tell us about your business and we'll get back to you within one business day, or call Mitch on 027 412 1176.